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What Employers Want

Below is a short list of skills and characteristics that employers have stated they want to see in an employee. Following each skill or characteristic is a "translation" obtained through individual interviews with employers. You may be surprised to see what was NOT mentioned....

Good Communication Skills
Most people would think this means to speak and write well.  In reality, employers want an employee that is first WILLING TO LISTEN.    Employers become frustrated when an employee "shuts them out," showing disrespect to the boss.

Self Starter
Employers do not want to have to tell you each and everything to do.   For example, if there are no patients right now how about, on your own initiative, go refill the linen cart, or clean the machines or catch up on paperwork or learn a new skill? 

High Ethical Standards
An employer must be able to trust you with patients.    There are many times when it is just you and the patient alone during a procedure or conversation.  The employer must know that you will do nothing to harm the patient nor the reputation of health care.

Good People Skills
This does NOT mean chatting with everyone about your personal problems.  Leave your emotional baggage at the door.  Only talk professionally with the patient.  This would include making the patient comfortable by giving the patient a chance to talk about THEIR personal interests, concerns and fears.    Good people skills includes showing respect for the everyone at all times.   For instance, using a person's proper title and last name.  NEVER call a patient by their first name unless they make the request.

Can Follow Instuctions
Obeying all the rules and regulations in health is critical to the safety of the patient and you.  Part of following instructions is also recognizing who is the boss.  Do not attempt to "go around"  the boss.  If you have a problem with the boss, first talk directly to the boss.

Critical Thinking Skills
Health Professionals, all day long, must be able to recognize and solve problems.  Critical thinking means that you are capable and willing to work on a problem until a proper solution is found.  It means that you will not give up and look to someone else to solve the problem for you.

Know Your Limits
Most health fields have a "scope of practice."  This is a document that outlines what any worker within a particular health field can legally do.  You must know and follow the scope of practice for your field.  If in doubt, STOP, get help.   Visit some health organization websites to get an idea of what is expected.

Team Player
There is nothing in any health field that even comes close to being a game.  Employers want someone who works well with others for the common good of the patient.   Egos should be checked at the door. 

So....what is missing?

It may have struck you that "competence in the field" was not listed above.    Employers expect that you will be qualified to perform the basic duties of the field because you will have graduated from a high quality accredited college.  Everything else listed above is expected in addition to competence.  

DalyBaystate.jpg (8605 bytes)
Michael J. Daly
President, Baystate Health System

"Area students who aspire to pursuing one of the many varied careers available in the health care profession are fortunate to have a respected academic institution such as STCC in their back yard.  Baystate Health System and the local health care industry have benefited throughout the years from having a welcome pool of talented caregivers to choose from who graduated from one of the College's many health sciences programs."
from the "Millennium Report 2000"

baystatelogo.gif (6627 bytes)

Visit Baystate Health System

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Below is a short list of skills and characteristics that employers have stated they want to see in an employee. Following each skill or characteristic is a "translation" obtained through individual interviews with employers. You may be surprised to see what was NOT mentioned....

Good Communication Skills
Most people would think this means to speak and write well.  In reality, employers want an employee that is first WILLING TO LISTEN.    Employers become frustrated when an employee "shuts them out," showing disrespect to the boss.

Self Starter
Employers do not want to have to tell you each and everything to do.   For example, if there are no patients right now how about, on your own initiative, go refill the linen cart, or clean the machines or catch up on paperwork or learn a new skill? 

High Ethical Standards
An employer must be able to trust you with patients.    There are many times when it is just you and the patient alone during a procedure or conversation.  The employer must know that you will do nothing to harm the patient nor the reputation of health care.

Good People Skills
This does NOT mean chatting with everyone about your personal problems.  Leave your emotional baggage at the door.  Only talk professionally with the patient.  This would include making the patient comfortable by giving the patient a chance to talk about THEIR personal interests, concerns and fears.    Good people skills includes showing respect for the everyone at all times.   For instance, using a person's proper title and last name.  NEVER call a patient by their first name unless they make the request.

Can Follow Instuctions
Obeying all the rules and regulations in health is critical to the safety of the patient and you.  Part of following instructions is also recognizing who is the boss.  Do not attempt to "go around"  the boss.  If you have a problem with the boss, first talk directly to the boss.

Critical Thinking Skills
Health Professionals, all day long, must be able to recognize and solve problems.  Critical thinking means that you are capable and willing to work on a problem until a proper solution is found.  It means that you will not give up and look to someone else to solve the problem for you.

Know Your Limits
Most health fields have a "scope of practice."  This is a document that outlines what any worker within a particular health field can legally do.  You must know and follow the scope of practice for your field.  If in doubt, STOP, get help.   Visit some health organization websites to get an idea of what is expected.

Team Player
There is nothing in any health field that even comes close to being a game.  Employers want someone who works well with others for the common good of the patient.   Egos should be checked at the door. 

So....what is missing?

It may have struck you that "competence in the field" was not listed above.    Employers expect that you will be qualified to perform the basic duties of the field because you will have graduated from a high quality accredited college.  Everything else listed above is expected in addition to competence.  

DalyBaystate.jpg (8605 bytes)
Michael J. Daly
President, Baystate Health System

"Area students who aspire to pursuing one of the many varied careers available in the health care profession are fortunate to have a respected academic institution such as STCC in their back yard.  Baystate Health System and the local health care industry have benefited throughout the years from having a welcome pool of talented caregivers to choose from who graduated from one of the College's many health sciences programs."
from the "Millennium Report 2000"

baystatelogo.gif (6627 bytes)

Visit Baystate Health System

Top of this page



Below is a short list of skills and characteristics that employers have stated they want to see in an employee. Following each skill or characteristic is a "translation" obtained through individual interviews with employers. You may be surprised to see what was NOT mentioned....

Good Communication Skills
Most people would think this means to speak and write well.  In reality, employers want an employee that is first WILLING TO LISTEN.    Employers become frustrated when an employee "shuts them out," showing disrespect to the boss.

Self Starter
Employers do not want to have to tell you each and everything to do.   For example, if there are no patients right now how about, on your own initiative, go refill the linen cart, or clean the machines or catch up on paperwork or learn a new skill? 

High Ethical Standards
An employer must be able to trust you with patients.    There are many times when it is just you and the patient alone during a procedure or conversation.  The employer must know that you will do nothing to harm the patient nor the reputation of health care.

Good People Skills
This does NOT mean chatting with everyone about your personal problems.  Leave your emotional baggage at the door.  Only talk professionally with the patient.  This would include making the patient comfortable by giving the patient a chance to talk about THEIR personal interests, concerns and fears.    Good people skills includes showing respect for the everyone at all times.   For instance, using a person's proper title and last name.  NEVER call a patient by their first name unless they make the request.

Can Follow Instuctions
Obeying all the rules and regulations in health is critical to the safety of the patient and you.  Part of following instructions is also recognizing who is the boss.  Do not attempt to "go around"  the boss.  If you have a problem with the boss, first talk directly to the boss.

Critical Thinking Skills
Health Professionals, all day long, must be able to recognize and solve problems.  Critical thinking means that you are capable and willing to work on a problem until a proper solution is found.  It means that you will not give up and look to someone else to solve the problem for you.

Know Your Limits
Most health fields have a "scope of practice."  This is a document that outlines what any worker within a particular health field can legally do.  You must know and follow the scope of practice for your field.  If in doubt, STOP, get help.   Visit some health organization websites to get an idea of what is expected.

Team Player
There is nothing in any health field that even comes close to being a game.  Employers want someone who works well with others for the common good of the patient.   Egos should be checked at the door. 

So....what is missing?

It may have struck you that "competence in the field" was not listed above.    Employers expect that you will be qualified to perform the basic duties of the field because you will have graduated from a high quality accredited college.  Everything else listed above is expected in addition to competence.  

DalyBaystate.jpg (8605 bytes)
Michael J. Daly
President, Baystate Health System

"Area students who aspire to pursuing one of the many varied careers available in the health care profession are fortunate to have a respected academic institution such as STCC in their back yard.  Baystate Health System and the local health care industry have benefited throughout the years from having a welcome pool of talented caregivers to choose from who graduated from one of the College's many health sciences programs."
from the "Millennium Report 2000"

baystatelogo.gif (6627 bytes)

Visit Baystate Health System

Top of this page


Below is a short list of skills and characteristics that employers have stated they want to see in an employee. Following each skill or characteristic is a "translation" obtained through individual interviews with employers. You may be surprised to see what was NOT mentioned....

Good Communication Skills
Most people would think this means to speak and write well.  In reality, employers want an employee that is first WILLING TO LISTEN.    Employers become frustrated when an employee "shuts them out," showing disrespect to the boss.

Self Starter
Employers do not want to have to tell you each and everything to do.   For example, if there are no patients right now how about, on your own initiative, go refill the linen cart, or clean the machines or catch up on paperwork or learn a new skill? 

High Ethical Standards
An employer must be able to trust you with patients.    There are many times when it is just you and the patient alone during a procedure or conversation.  The employer must know that you will do nothing to harm the patient nor the reputation of health care.

Good People Skills
This does NOT mean chatting with everyone about your personal problems.  Leave your emotional baggage at the door.  Only talk professionally with the patient.  This would include making the patient comfortable by giving the patient a chance to talk about THEIR personal interests, concerns and fears.    Good people skills includes showing respect for the everyone at all times.   For instance, using a person's proper title and last name.  NEVER call a patient by their first name unless they make the request.

Can Follow Instuctions
Obeying all the rules and regulations in health is critical to the safety of the patient and you.  Part of following instructions is also recognizing who is the boss.  Do not attempt to "go around"  the boss.  If you have a problem with the boss, first talk directly to the boss.

Critical Thinking Skills
Health Professionals, all day long, must be able to recognize and solve problems.  Critical thinking means that you are capable and willing to work on a problem until a proper solution is found.  It means that you will not give up and look to someone else to solve the problem for you.

Know Your Limits
Most health fields have a "scope of practice."  This is a document that outlines what any worker within a particular health field can legally do.  You must know and follow the scope of practice for your field.  If in doubt, STOP, get help.   Visit some health organization websites to get an idea of what is expected.

Team Player
There is nothing in any health field that even comes close to being a game.  Employers want someone who works well with others for the common good of the patient.   Egos should be checked at the door. 

So....what is missing?

It may have struck you that "competence in the field" was not listed above.    Employers expect that you will be qualified to perform the basic duties of the field because you will have graduated from a high quality accredited college.  Everything else listed above is expected in addition to competence.  

DalyBaystate.jpg (8605 bytes)
Michael J. Daly
President, Baystate Health System

"Area students who aspire to pursuing one of the many varied careers available in the health care profession are fortunate to have a respected academic institution such as STCC in their back yard.  Baystate Health System and the local health care industry have benefited throughout the years from having a welcome pool of talented caregivers to choose from who graduated from one of the College's many health sciences programs."
from the "Millennium Report 2000"

baystatelogo.gif (6627 bytes)

Visit Baystate Health System

Top of this page

 

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